Liki Support
Need help with Liki? Start here.
Liki is designed to be simple, but questions happen. Ectopistes is happy to help with questions, bugs, or feedback.
Common questions
What does Liki track?
Liki records only the Connections and interactions you choose to enter manually. It shows the days since each kind of connection: In Person, Call, and Message.
What counts as a Connection?
A Connection can be a person, family, group, team, club, or anything else you want to stay aware of. You decide what belongs in your list and what a meaningful interaction looks like.
How do I log an interaction?
Tap a Connection, choose In Person, Call, Message, or more than one, adjust the dates if needed, and tap Log.
Can I log something that happened earlier?
Yes. Adjust the date before logging. An approximate date is fine—you don’t need perfectly precise records.
What are Sections?
Sections are optional ways to organize Connections. Connections that aren’t placed in a named Section remain at Top.
How do I create a Section?
Tap and hold the + button to create a Section. You can also long-press an existing Section to manage your Sections.
How do I move a Connection?
Swipe the Connection to reveal Move, then choose Top or another Section.
How do I reorder Connections?
Hold and drag a Connection to reorder it within Top or its current Section. To move it between Sections, use Move instead.
Does Liki automatically read my calls or messages?
No. Liki does not monitor calls or messages, access your contacts, or track your location. Logging is manual by design.
Does Liki require an account?
No Liki or Ectopistes account is required. iCloud sync uses your Apple account.
How does iCloud sync work?
For the upcoming beta, Liki is designed to use your Apple account’s private iCloud / CloudKit storage to keep Liki product data synchronized across supported devices when sync is enabled. Ectopistes does not operate a separate relationship-data database. See the Liki Privacy Policy for details.
What if my data doesn’t appear or sync?
Make sure your device is signed into the Apple account you expect to use. Allow time for Apple’s sync service, then reopen Liki. If the problem continues, email hello@ectopistes.com.
Contact / report a problem
If something isn’t working, email us at hello@ectopistes.com.
It helps to include:
- What you were trying to do
- What happened instead
- Your device and iOS version, if known
- A screenshot, if useful—hide any private information first
You do not need to send your Connection list or interaction history.
Feedback
Have an idea or something that feels confusing? We’d like to hear about it. Your feedback is especially welcome during the beta.